Appointment Setter/Customer Service – Whitehall, PA

Job Type: Full-time

Master’s Home Solutions, an independently owned and operated successful home improvement company which has been in business since 1957, is now actively seeking a highly motivated and enthusiastic individual to join our growing team.

Responsibilities:

  • Facilitate sales leads with accuracy, detailed lead notes, warm handover or introduction call, to provide the best experience for the customer in the initial sales cycle
  • Respond proactively to inbound inquiries –and set qualified appointments
  • Making outbound calls to prospects leads, gather necessary information and set qualified appointments
  • Work closely with management team to ensure leads delivered to sales team are accurate and qualified
  • Follow-up. Work with management team to ensure that 100% of all inbound leads are responded to appropriately
  • Work supportively with colleagues, operating in a collegiate manner at all times and in line with the company’s values
  • Input information from interactions into customer relationship management system for tracking and development purposes

Requirements:

  • Prior inbound and/or outbound calling experience
  • Robust, professional and resilient call handling
  • Personable but persistent, target driven individual
  • Sales or Negotiation skills
  • Excellent telephone manner
  • Punctual

Training to our specific scripts and procedures to be provided.

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Specials
$1 DOWN
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REPLACE YOUR WINDOWS, BATH, OR DOORS

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$12,000

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REVIEWS
WHAT OUR CLIENTS ARE SAYING

“They were one of the finest companies to ever complete a project for me. My wife and I are completely satisfied with their work and would be willing to recommend…”

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“Professional, class act from start to finish. Sometimes in life you get what you pay for. This is a family worth supporting. Very few people in todays times, talk the…”

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“I have a house built around 1860. Masters replaced some windows with original style windows made of excellent quality. They also replaced a flat roof over my back porch doing…”

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“We had to have our tub converted into a shower for my step dad who was coming home from rehab. They did an awesome job! The only hold up was…”

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“The quality of their work and windows and doors is the best. They also added a portico in the front of the home which turned out beautifully. I would definitely…”

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“The estimator was very thorough, professional and informative. The guarantee is amazing and the workmanship backs it up. They postponed just one day from the scheduled work day due to…”

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"We are an Equal Opportunity Employer, and all inquiries are kept confidential."