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Job Completion Survey

Reviewed By: White H
Location: ,

This review was copy/pasted from:
Original Review Link: https://www.google.com/search?safe=active&rlz=1C1CHBD_enBD765BD766&ei=em5RW9jgMIborQGmw5nYAw&q=master+home+solutions&oq=master+home+solutions&gs_l=psy-ab.3..35i39k1j0l3j0i22i30k1l2.345986.345986.0.346227.

Comment The original roof on our family’s 30 year old home was showing the classic signs of aging; excessive shingle grit loss and some of the fiberglass core was beginning to become exposed. Fortunately we did not suffer any roof leaks yet, but we felt that the roof was on “borrowed time”. I did an extensive amount of online research on different brands of shingles and roofing systems. We eventually decided on GAF Timberline Ultra HD Shingles along with the GAF Premium roof system. We also wanted a fully licensed and certified roofing installer. Masters Home Solutions was a GAF Master-Elite certified installer and they came highly recommended by several sources. Steve from Masters came to our home to assess the job, present all of the details about the GAF roofing system and prepare a quotation for the work to be performed, 35 squares over three separate roofs. After we negotiated a price, we signed the deal and put a 50% deposit on the job.
Approximately 4 weeks later (1 week delay due to rainy weather) the roofing crew arrived at 8:30 am on the scheduled morning. After a brief meeting with the Masters Site supervisor, the roofing crew got to work. By 10:30 am, all of the old shingles and underlayment were removed. The visual inspection of the roof decking revealed that 100% of the wood decking was intact, and none of it required replacement. After that point, all of the new materials were lifted onto the roofs and the installation of the new roofs commenced. All members of the roofing crew worked tirelessly and with great care (I watched most of the work with binoculars all day). At the appropriate time, the old skylight was removed and the new replacement unit was installed. Three senior members of the crew focused on the roof installation, and one junior member was tasked with the cleanup of the old roof materials and its placement into the on-site dumpster. All of this activity proceeded until completion at approximately 8:00 pm. At that time the roofing crew packed up all of their ladders and equipment, made one final clean-up sweep, and they left for home at 8:30 pm.
By agreement, one week later, two additional Masters work-crews arrived at our house to remove 10 sets of old shutters and they installed 10 sets of new shutters. Additionally, three new downspouts were installed. All of this work was completed within 5 hours.
Overall, my wife and I are 100% satisfied with the work that was performed by Masters Home Solutions, and we are very happy with the much improved appearance of our home. While somewhat more expensive than the average roof, the GAF Golden Pledge Lifetime Roof warranty is tough to beat and literally guarantees a leak-free worry-free roof, and it is transferrable to the next owner. We certainly recommend Masters Home Solutions and the GAF roof system to anyone that wants a premium roof on their home.
Overall Rating 5 Stars

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